What is the child ticketing policy?

A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Customers aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

On which days does the tour operate?

Big Bus Tours Miami operates every day of the year. If unexpected closures due to special events or extreme weather conditions arise, information will be published on our platform.

What can I see and visit?

Big Bus Tours Miami takes you to some of the city's most exciting areas, including South Beach, Little Havana, Wynwood, Downtown and more. With Big Bus Tours Miami you're free to hop off the bus as much as you like or stay on board for the entire tour loop. We have over 20 different stops, all conveniently located close to great landmarks and attractions, making it easy for you to explore the city at your own leisure.

Is there commentary available in my language?

Educational and informative pre-recorded commentary is available in 6 languages: English, Spanish, Portuguese, German, French and Italian.

Are you able to drink alcohol on Big Bus Tours?

You are not allowed to carry or consume alcohol on any of our buses. However, water and other soft drinks are allowed on the bus.

Accessibility

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

Refunds

To request a refund please follow the below instructions:

Please email your request to: miami@bigbustours.com

Please include the following details:

Customer name Customer email address Date of sale Order reference number The reason for requesting refund - please provide as much information as possible.